Please inspect your items upon receipt. If a product is damaged or defective, please contact Customer Service @ 561-732-1083 so that we may replace the item. Custom products are not returnable. If you desire to return an item, that is not custom made, please note that there is a 25% restocking fee. Items must be unaltered and unopened. Items may be returned within 14 days of receipt with an authorization number. Please email to receive an authorization number. Upon inspection of the received item, the item will be refunded

(minus 25% and excluding shipping and handling) in the manner in which it was paid (credit  card, etc.).  No refunds for items damaged in transit in returning to Vee Industries, Inc.